Refund policy

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.
The item(s) must be back with us within 30 days of your purchase

To be eligible for a return, your item(s) must be in the same condition that you received it and in its original packaging.
You’ll also need the packing receipt sent with your order.

To start a return, you can contact us at orders@magnificentmakes.co.uk. If your return is accepted, you will need to post your item(s) back in the same or similar packaging, to ensure its safe arrival. Items sent back to us without first requesting a return will not be accepted.

Returns Address:

Magnificent Makes
Unit F6a 1st Floor
Barratt House
Kingsthorpe Road
Northampton
NN2 6EZ

You can always contact us on 07736308195 or email for any return question at orders@magnificentmakes.co.uk.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like custom products, such as special orders or personalized items
Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale/reduced items

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.